Proactive & reliable

    wordpress support you canactually rely on

    We provide proactive, regular and reliable website support services for clients with WordPress websites. Your website doesn't stop needing attention after launch - we keep your site secure, up-to-date, and performing at its best so you can focus on running your business.

    What's included06

    Everything you need, nothing you don't.

    01

    Security Updates

    Regular WordPress core, theme, and plugin updates applied in a staging environment first, then pushed live with zero downtime.

    02

    Daily Backups

    Automated daily backups stored off-site with one-click restore capability - your data is always protected.

    03

    Uptime Monitoring

    24/7 uptime monitoring with instant alerts. If your site goes down, we know about it before you do.

    04

    Bug Fixes

    Fast turnaround on bug fixes and minor changes - most issues resolved within 24 hours.

    05

    Performance Monitoring

    Monthly performance reports tracking Core Web Vitals, page speed, and user experience metrics.

    06

    Content Updates

    Need a page updated, a banner changed, or a new blog post formatted? We handle day-to-day content changes for you.

    Our approach03

    How we deliver.

    01

    Site Audit

    We audit your current WordPress setup - themes, plugins, hosting, security - and create a support plan.

    02

    Onboarding

    Secure access is set up, monitoring tools are configured, and your support channel goes live.

    03

    Ongoing Support

    Regular maintenance, updates and support requests handled on your chosen plan.

    Why work with us

    The benefits of partnering with us.

    We pair deep WordPress expertise with a transparent, collaborative approach --- so every project lands with clarity and confidence.

    Peace of mind - your site is always in safe hands
    Proactive updates before issues arise
    Fast response times on support requests
    Monthly reports on site health and performance
    No long-term contracts - flexible monthly plans
    Dedicated point of contact for all requests
    Common questions03

    Frequently asked.

    Quick answers to the things we get asked most. Still need clarity? Drop us a line.

    01What's included in your support plans?

    All plans include security updates, backups, uptime monitoring, and a set number of development hours per month. We'll tailor a plan to your needs.

    02How quickly do you respond to urgent issues?

    Critical issues are acknowledged within 1 hour during business hours. Most bugs are resolved within 24 hours.

    03Can I upgrade or cancel my plan?

    Absolutely. All plans are month-to-month with no lock-in. Upgrade, downgrade, or cancel at any time.

    Client Feedback8

    Lewis somehow finds a way to make even our most complex requests possible, and always in a timely manner.

    Ink logo
    Celia AlmeidaDigital Director - Ink
    01/08
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