Frequently & not so frequently asked questions
Do you offer other design services?
As we're not graphic designers, we personally stick to websites. However, we do work with a number of designers, some of whom are internationally awarded, and can supply other specialist design services when a good fit presents itself. If you're interested in the design of branding, HTML email templates and all of those good things, please get in touch.
Will you work outside of London?
Yes. We work with clients all over the UK and are supported by a worldwide team - the internet has no borders. In addition to this, we have also worked with the UK arm of international companies and travelled internationally for meetings.
How long does it take to build a WordPress website?
This is a difficult question to answer as every project is different. Different in terms of budgets, complexity of requirements, creativeness of the design, how fast the client is able to feedback and collaborate, etc. However, as a rough guide for your average WordPress project, we would allow 2 weeks for design and 4-6 weeks for development. Usually, a standard WordPress design and development project would be around 6 weeks in total.
Do you offer white label WordPress web development services?
As part of our agency WordPress development service, we're able to provide services as part of your team or separately but with your name stamped on the product. So in that sense yes we do offer a white label WordPress development and web design service. We'll build the site in the background and you can take all the credit for it.
Can I get a quote for a project?
Yes - please feel free to request a quote. We can agree on an hourly, daily or one-off priced project. Our pricing is completely transparent upfront and straightforward.
Do you offer website support/maintenance retainers?
We do offer a formal arrangement or retainer for website support services. We aim to make it simple for both our clients and us, there is only a one month notice period and flexible payment options.
Will you sign a Non-Disclosure Agreement?
We often sign NDAs for clients - if you require an agreement such as this please get in touch.
How do I refer a potential new client to you?
Word of mouth is what has kept us in business since 2011. We're extremely grateful to those who recommend our services. We offer a free hour of support time when you successfully refer a new client to us. We also make connections between our clients and suppliers.
Do you only work with WordPress?
We specialise in websites that run on the WordPress content management system, however, we're also confident and have worked with Webflow, Drupal, Umbraco and various bespoke website setups.
Can you create staging sites and deploy website to live?
Of course. We can sort out everything from your web hosting environment, domain names and all the techy stuff. Just leave it to us.
Can you host our WordPress website?
We can recommend and set up hosting for your WordPress website. We work with a number of hosting providers and can advise on the best option for your needs.