Privacy & Cookie Policy

Welcome to LewisEdward.com, a website designed and operated by Lewis Edward Ltd ("Company", "we", "us", or "our"). We are committed to safeguarding the privacy of our website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our website, and it is compliant with the UK's data protection laws, including the UK GDPR.

Information We Collect

Personal Data via Forms

When you submit our contact form or request a quote, you provide us with personal data which is sent directly to us via email. We do not store form submissions in a database. The data collected includes:

• Contact form: Name, email address, website URL (optional), and your message
• Quote request form: Name, email address, website URL (optional), project details, preferred deadline (optional), budget range (optional), selected services, and any file attachments you choose to upload

Analytics Data

We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects data including:

• Pages visited, session duration, and interactions
• Approximate geographic location (city/country level)
• Device type, browser, operating system, and screen resolution
• Referral source (how you found our website)

Google Analytics does not collect your name, email address, or other personally identifiable information. For more details, see Google's Privacy Policy.

Bot Protection Data

Our forms use Cloudflare Turnstile to protect against automated spam submissions. Turnstile may collect limited technical data (such as browser characteristics) to verify that you are a real person. This data is processed by Cloudflare in accordance with their Privacy Policy.

How We Use Your Information

• --�To Respond to Inquiries: We use the information you provide through contact and quote forms to respond to your questions, provide project quotes, and communicate about potential web development services.
• --�To Improve Our Website: We use non-personal data to analyze website performance, understand user behavior, and enhance the overall user experience.
• --�For Business Operations: To manage our client relationships, maintain records of communications, and fulfill our contractual obligations.

Cookies & Tracking Technologies

Our website uses the following cookies and tracking technologies:

• Google Analytics cookies: Used to distinguish users and sessions, track page views, and understand how visitors interact with our website. These cookies are set by Google and include identifiers such as _ga and _ga_*.
• Cloudflare Turnstile cookies: Set when you interact with our contact or quote forms to verify you are a real visitor. These are essential for form functionality.

This website does not use advertising cookies, social media tracking pixels, or any remarketing technologies.

You can disable cookies in your browser settings or opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Disabling Cloudflare Turnstile cookies may prevent form submissions.

Third-Party Services

We use the following third-party services to operate this website. We do not sell, rent, or trade your personal data.

• --�Resend (email delivery): When you submit a form, your data is sent to us via email using Resend's transactional email service. Your data passes through their servers for delivery to our contact address but is not stored by Resend beyond their standard delivery logs. See Resend's Privacy Policy.
• --�Google Analytics 4 (website analytics): Used to understand how visitors interact with our website. Data is processed by Google. See Google's Privacy Policy.
• --�Cloudflare Turnstile (bot protection): Used on our contact and quote forms to prevent automated spam. See Cloudflare's Privacy Policy.
• --�Legal Requirements: We may disclose your information to comply with applicable laws, respond to legal processes, prevent fraud, or protect our rights and the rights of others.

Data Retention

Form submissions are delivered to us via email and are not stored in a database on this website. Your data is retained only in our email inbox for as long as necessary to respond to your inquiry and manage the resulting business relationship.

Google Analytics data is retained according to Google's default retention settings. You can request deletion of your analytics data by contacting us.

Your Rights

Under UK data protection law (UK GDPR), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing of your personal data

To exercise any of these rights, please contact us.

Security

We employ reasonable technical and organisational security measures to protect your information. All form submissions are protected by Cloudflare Turnstile to prevent abuse, and data is transmitted over encrypted HTTPS connections. Email delivery is handled through Resend's secure infrastructure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

No User Accounts or Payment Processing

This website does not require user account creation, login, or registration. We do not process payments through this website. All financial transactions related to our services are handled separately through secure, third-party payment processors as agreed with individual clients.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

Lewis Edward Ltd
Email: hello@lewisedward.com
Location: London, United Kingdom

By using our website and submitting forms, you consent to the collection and use of information as described in this Privacy Policy.