Frequently asked questions

General

Can I see some of your work?

Sure! I have a random cross-section of some of my completed projects on my website. If you want to know about anything specific, get in touch and I’ll be happy to provide more information.

Do you only work with WordPress?

I specialise in working with the WordPress content management system, however, I’m also comfortable with Joomla, Drupal, Magento and other CMS. For projects which don’t use WordPress, I tend to use my team of different CMS specialists and I project manage instead.

Do you help clients outside of the UK?

Most certainly. I have already worked with clients based in the US, Australia, France, Holland and other countries. In addition I have also worked with the UK arm of international companies and vice versa.

Do you offer any discounts?

I do offer discounts when you buy more than five hours of prepaid support time, i.e. 10 or 20 hours. In addition to this, you can get free support time when you successfully refer a new client to me.

Legal & Payments

Can I get a quote?

Yes – you can request a quote. We always agree on an estimated one-off, daily or hourly rate for the project or campaign. My pricing and processes are completely transparent and straightforward, so there are no hidden extras. Price changes only occur when clients add extra requirements after the project has already gotten underway.

How do I make a payment?

Payments can be made via a bank transfer and I include the payment information in every invoice. If you want to pay via PayPal/Stripe then this is upon request and the sender agrees to cover the associated transaction fee incurred.

Do you use contracts?

I do provide the option of a formal arrangement via a contract or agreement. I aim to make it simple for both my clients and me, by preferring to keep them simple and protecting both parties equally.

Does your website use cookies?

Yes. It’s a WordPress run website like 25% of the websites on the internet. You can find out more in the Privacy Policy.

Still have questions?

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