General

Can I get a quote?

Of course. We always agree on a quote before any work begins. In order to get a quote for what you need, please send me a message with as much information as you can and I will get back to you shortly. If additional work is requested after the initial work has commenced, it will be quoted for and invoiced separately.

How long will it take?

Once the invoice has been sent and the work commences, it can take varying amounts of time to complete a project. New websites tend to take upto 2-3 weeks to complete but can take longer for more complex builds. For re-designs it’s usually a week or so. Website support requests are dealt with within 1 to 24 hours depending on urgency.

Do you help clients outside of the UK?

Most certainly. I have already worked with clients based in the US, Australia, France, Holland and other countries. In addition I have also worked with the UK arm of international companies and vice versa. I just require that when invoices are paid, they are paid in GBP.

Do you offer SEO services?

I used to perform Search Engine Optimisation for my clients, however, as it can be a very manual and time consuming process, I now have an SEO guru to assist with SEO projects. I do not advertise my SEO services, however, if you’re interested in ranking well in the search engine results pages (SERPS) then get in touch.

Do you only work with WordPress?

Absolutely not. I specialise in working with the WordPress content management system however I’m also comfortable with Joomla, Drupal, Magento and other CMS. Occasionally I use my super techy assistant to help with non WordPress projects which require lots of bespoke and complex coding.

Pricing, payments and policies

Do you have a price list?

It’s hard to have a price list because each project is different and requires a differing amount of time or resources to complete. I do however recognise that it’s important for some people to get a ballpark idea, so here’s a general price guide.

For an exact quote please get in touch.

How do I make a payment?

Payments can be made via bank transfer and I include my account information with every invoice. If you want to pay via PayPal or another method, the sender agrees to cover any associated merchant/foreign-exchange fees.

Do you offer contracts?

For monthly services I usually operate on a rolling agreement, with the first payment being made prior to the commencement of work. If you do not wish to renew after the first month, you can just let me know before the start of the next month and it’s as easy as that. I choose to use my high quality work and fantastic results to keep clients, instead locking you in for long periods of time like others do. Some clients do require longer contracts, such as 12 months, and these are available upon request.

Still have questions?

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