Brighton & Hove Museums

Brighton & Hove Museums cares for five venues across the city: the Royal Pavilion & Garden, Brighton Museum & Art Gallery, Hove Museum of Creativity, Preston Manor and the Booth Museum of Natural History. The website was built by an agency several years ago, and it carries a lot of load: ticketing, events, membership, donations, venue hire and the trust's collections all run through it. Ticket booking and donations relied on Spektrix's standard embedded widgets, which looked and behaved differently from the rest of the site and limited what the team could do with them. Over time, the team also needed more flexibility in how pages were built, and a dependable partner to fix issues as they came up.

Since taking over the site in 2025, I've worked with the team to make it more flexible, more reliable and better connected. Working closely with Spektrix, I replaced the out-of-the-box embeds with a custom integration built on the Spektrix API, so ticket booking, basket, account, membership and donations now feel like part of the site rather than a bolt-on. I've added new modules and more customisation options so the team can build richer pages themselves, and improved key areas including membership, Support us, Groups & Tours and Venue Hire. I've also optimised the site for AI search and LLMs, so the venues and what's on are easier for assistants and search engines to understand. Alongside that, I handle day-to-day fixes and improvements, so the team has one point of contact for the whole site.