Website Support

Do you need help running your website? I’m based in London and provide both website management and support services.

Technical Website Support WordPress London Streatham

Websites frequently need updating, editing, reporting or general maintenance. While non-technical work in content management systems like WordPress is relatively simple, a little knowledge can be dangerous and bodge jobs can do more harm than good.

Your visitors spot the DIY website work from a mile off and it can really harm the perception of your brand. We all know what it’s like, you land on a website which is clearly run inhouse and it just doesn’t have that slick professional feel to it.

As well as this, technical problems can arise – affecting the functioning and performance of your website. What would it cost your business if your website went down? This leads on to my favourite question – you keep website backups, right? Leave it to me and have peace of mind that a professional is handling everything for you.

Website Management

  • Text on pages/blog posts
  • Images on pages/gallery
  • Videos
  • Pages
  • Menus
  • Contact/enquiry forms

Technical Support

  • Email
  • Management System and software
  • Security and backups
  • Traffic monitoring
  • Web hosting and domain names
  • Errors and issues

Regular fixed support prices

Once I understand the level of support you need (how much, how often, how difficult etc.)  we agree on a fixed (weekly or monthly) fee. The level of support includes non-technical and technical support and can include additional services such as social media marketing.

Prepaid support prices

Support hours are paid in advance and then used up over time, as and when you need help. They can be used for all sorts of non-technical and technical support, and a log is kept of exactly where your support hours are being spent. Once they’ve all been used up, you simply buy another batch.

Pre-paid HoursPriceDescription
5£250Use within 12 months
10£450Use within 12 months

* Other amounts available upon request.

 

Need to update your website? Get in touch for tailored support.