How it works
There is a minimum charge of £60 for all one-off support requests.
You can purchase batches of 5, 10 or 20 support hours and then use them up as and when help is required. I keep an accurate record of how the time is used and then when you run out of hours, you can simple purchase another batch.
We'll set up a rolling monthly Service Level Agreement (SLA) which can include additional services as required.
The Support Available
- Editing or adding text, images and videos to pages
- Adding blog or news articles
- Adding or removing pages
- Making visual or design changes
- Adding and configuring plugins
The techy stuff...
- Back ups and restores
- Updating WordPress and plugins
- Security, errors and issues
- Email accounts
- Web hosting and domain names